Services

Make the most of your investment in BIOVIA solutions with lab-to-plant process consulting, onsite implementation, expert training and superior support

We have moved!

Beginning on Wednesday, April 24, 2019—support for BIOVIA solutions will be provided through the Dassault Systèmes global support site – www.3ds.com/support

Please bookmark www.3ds.com/support for easy access next time you need support.1
Please Manage your cases using the New Support Application.

Note: You will need a 3DExperience ID (login) to access the Support site.

If you have not already created one, please use your company email address to create this ID.
This will ensure that your ID is linked to your company’s product and support entitlements.

If you need help accessing the support site, please contact the Dassault Systèmes Call Center
using the “Call Center for any brand” option.

contact-us

1NOTE: Please DO NOT submit any service request using this new method until 04/24/2019.
Your service request will not be monitored by BIOVIA support. The Knowledge Base is still being updated with BIOVIA content and will be complete on 4/24/2019.

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