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How partnership and prototyping built a better ELN

For at least two decades, the tire swing illustration has epitomized the frustrations felt by project managers, developers and their customers. While the cartoon highlights such factors as poor product design and customer service, it ultimately blames the project’s dysfunction on one thing — failing to properly listen to customers and interpret their needs.

This case study illustrates how leveraging ELN technology can help your organization avoid the tire swing dilemma by enabling features and activities including:

  • Early customer engagement
  • Detailed use cases
  • Paper and electronic prototyping
  • Agile development
  • Constant customer feedback

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